No ADDress for me

So I had the screening/service-explanation interview for ADDress on August 1. Everything seemed fine, and they asked me to send an email with the desired start date, which I did right away. In the call they said the next step is signing the contract, so I was waiting for that, but they didn’t get back to me. It’s summer and people are going on holidays, so I didn’t worry in the first week. After 12 days, on August 13, I sent them a follow up email, which was also left unanswered.

I looked for a phone number on their site, but couldn’t find one. So on August 18 I went back to the interview scheduling form and scheduled an other interview for August 20. Later that day they sent me an email saying that unfortunately I failed their screening process and that they won’t provide more details on the reason:

検討の結果、誠に残念ながら今回の入会を見送りせていただくことになりました。
今回はご希望に添えず大変申し訳ございません。

ADDressのコリビングサービスは他の会員様と共同生活をする場の提供をしております。
複合的な観点から弊社独自の入会基準を設けております。今回の見送りについて基準の詳細をお伝えすることは出来かねます。大変恐縮ですが、ご了承いただけますと幸いです。

In the email they also said that because of this they are cancelling my second interview booking. I was pretty disappointed, when I first read the rejection. Then I started thinking about what to do next, and came up with a plan, that is in some respects even better than the original plan with ADDress. But that's a topic for a later post. Overall they had all the rights to reject my application, however the way they did was rather unprofessional. I wonder how long would have it taken them to tell me if I would not have scheduled the second interview.